What if I get a bill from Spark?
The only time Spark Labs ever sends our patients a bill is if insurance doesn't cover our service or there is a remaining co-pay and/or deductible. If, for any reason, you are not in a position financially to pay any portion of our bill, please fill out this hardship waiver form, and we will not pursue payment any longer. We are here for our patients.
What if I get an EOB (explanation of benefits) from the insurance carrier?
This notice simply states that your insurance company received our billed amount. You are not responsible for payment. If your insurance carrier does not cover the charges, we will bill you our no-insurance flat rate of $99. This is what we charge to cover all of our expenses/employees/equipment and the remaining full costs of running a national laboratory. We charge 95% of what Fair Health says we should charge. (Fair Health is a 3rd party organization that helps providers determine fair billing rates.)
What am I responsible for?
If your insurance does not cover our services, we charge you our no-insurance rate of $99 per service date.
How can I pay my bill?
You can pay your bill simply by clicking the link on the top right of your screen or right here.